Skills & Competencies for Workers' Compensation Manager

Workers' Compensation Manager job profile

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JOB SUMMARY for Workers' Compensation Manager

Responsible for developing, maintaining, and managing a company's workers' compensation program.

JOB RESPONSIBILITIES for Workers' Compensation Manager

Implements all matters of the program, including claim investigations, settlements, and litigation. Establishes standards and procedures for all matters relating to workers' compensation. Responsible for finding an insurance provider that meets organizational goals of employee coverage and cost effectiveness.

Workers' Compensation Manager SALARY RANGE

BASE 50%
$115,844
TOTAL 50%
$122,389
Job Level
M02
Job Code
HR09200350
Education/Degree
Bachelor's Degree
Reports To
Head of a Unit/Department

Workers' Compensation Manager Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Workers' Compensation Manager skill and competencie below to view definitions.
JOB FAMILY COMPETENCIES CORE COMPETENCIES
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6 general skills or competencies (Job family competencies) for Workers' Compensation Manager

1 Job Family Competencies – Benefit Programs
Proficiency Level -4
Skill definition-Designing, managing, assessing and implementing compensation plan to attract and retain talent.
Level 1 Behaviors
(General Familiarity)
Compares the pros and cons of two benefits vendors.
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Level 2 Behaviors
(Light Experience)
Collects required information to support the analysis of benefits program objective.
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Level 3 Behaviors
(Moderate Experience)
Communicates benefits clearly to employees based on company policies.
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Level 4 Behaviors
(Extensive Experience)
Analyzes industry trends to help improve overall benefits strategy and program offerings.
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Level 5 Behaviors
(Mastery)
Analyzes current benefits costs and creates a budget spreadsheet outlining annual benefits costs.
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2 Job Family Competencies – Compensation Management
Proficiency Level -3
Skill definition-Managing and determining the salary, bonuses, and benefits to ensure competitive and appropriate compensation for employees.
Level 1 Behaviors
(General Familiarity)
Lists the best practices for managing compensation plans in our organization.
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Level 2 Behaviors
(Light Experience)
Prepares reports and statistical information to identify potential issues in compensation management.
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Level 3 Behaviors
(Moderate Experience)
Utilizes data tools to manipulate data sets for incentive compensation plan design and management.
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Level 4 Behaviors
(Extensive Experience)
Oversees the implementation of new techniques to ensure continuous improvement in compensation processes.
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Level 5 Behaviors
(Mastery)
Keeps updated on all state laws and regulations that Impact compensation and benefits management.
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3 Workers' Compensation Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Workers' Compensation Manager
Proficiency Level - 4
5 Competency for - Workers' Compensation Manager
Proficiency Level - 5

9 soft skills or competencies (core competencies) for Workers' Compensation Manager

1 Core Competencies – Business Process Improvement
Proficiency Level -3
Skill definition-Proactively defining, analyzing, and streamlining existing business processes within an organization to meet new quotas or standards of quality.
Level 1 Behaviors
(General Familiarity)
Names various methods used to practice business process improvement.
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Level 2 Behaviors
(Light Experience)
Suggests changes to the existing processes and structure in our business.
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Level 3 Behaviors
(Moderate Experience)
Recommends the business process management system that meets our business needs.
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Level 4 Behaviors
(Extensive Experience)
Reassigns and retrains staff as needed in preparation for revised business processes.
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Level 5 Behaviors
(Mastery)
Restructures ways to align business processes with organizational goals.
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2 Core Competencies – Risk Management
Proficiency Level -4
Skill definition-The identification, evaluation, and prioritization of various risks, followed by controlling practices to minimize any adverse impact.
Level 1 Behaviors
(General Familiarity)
Understands the practical concepts and processes of risk management.
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Level 2 Behaviors
(Light Experience)
Supports risk owners with management of operational risks, including but not limited to risk assessment, risk control, and risk monitoring.
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Level 3 Behaviors
(Moderate Experience)
Researches and suggests enhancements of risk management tools to improve efficiency.
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Level 4 Behaviors
(Extensive Experience)
Monitors the implementation of risk policies and programs to ensure consistency.
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Level 5 Behaviors
(Mastery)
Keeps abreast of market trends and their effect on internal risk management.
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3 Workers' Compensation Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Workers' Compensation Manager
Proficiency Level - 4
5 Competency for - Workers' Compensation Manager
Proficiency Level - 5

Summary of Workers' Compensation Manager skills and competencies

There are 0 hard skills for Workers' Compensation Manager.
6 general skills for Workers' Compensation Manager, Benefit Programs, Compensation Management, Diversity and Inclusion, etc.
9 soft skills for Workers' Compensation Manager, Business Process Improvement, Risk Management, Planning and Organizing, etc.
While the list totals 15 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Workers' Compensation Manager, he or she needs to be skilled in Business Process Improvement, be skilled in Risk Management, and be skilled in Planning and Organizing.

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